Privacy Policy

At Pymble Family Doctors we recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The types of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

The personal information that Pymble Family Doctors collects on you when you use our public website

We do not collect or use any personal information on visitors to our website, through the use of “cookies” or other software or hardware techniques. We look at the number of hits the website receives and keep track of the domains from which this website is accessed. To determine what our users are interested in, we may also look at the frequency of search words used in connecting you to this website.

The personal information Pymble Family Doctors collects when you log onto this website, how we do it and what we do with it

If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our website, the pages viewed and the information downloaded. This information is used for statistical and website development purposes only.

Any forms hosted on this website are protected against spam by the reCAPTCHA service provided by Google. The API works by collecting hardware and software information, such as device and application data and the results of integrity checks, and sends that data to Google for analysis. By using the forms and reCAPTCHA service, you consent to the processing of data about you by Google in the manner as described above.

The circumstances under which we disclose information about you

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Pymble Family Doctors may be required by law to disclose certain information.

How we handle emails

We will preserve the contents of any Pymble Family Doctors email message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Pymble Family Doctors are routinely monitored for quality control, systems administration and legal compliance purposes.

What to do if you believe the information we hold about you is inaccurate

If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

How to contact us if you wish to discuss this policy

If you wish to discuss any aspect of this policy please contact us.